What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to use secure form on the website

    Asked by Webdesignbybob on September 16, 2013 at 01:43 PM

    Ok, client is happy with the look of the form.............

    Now, his questions to me:

    He will have to open his own account, correct? Then I can  enter his account with his login to rebuild the form.

    His email will already be there.

    I can edit anytime the form thru his account, right?


    Also, the most important questions he needs answered:

    Will the viewer be on a secure page only after hitting a button to bring the form up?  In other words, the gateway in his navigation will be the Order  our product tab.  Then there will be a place order button to take the viewer to the (secure) form, or how will that be accomplished?  The viewer needs to see the https in URL BEFORE filling in the form.

    Please elaborate on this for us.




    Robert Petelle
    1168 Angle Rd.
    Dunedin, Fl. 34698
    (727) 458-6768

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    JotForm Support

    Answered by Mike_T on September 16, 2013 at 02:31 PM

    Thank you for contacting us.

    Yes it is recommended to register an account with us for your client. We can transfer the form along with the data to the new account per your request.

    Also, you will be able to access their account as long as you have their login credentials. Alternatively, they can add you as a Sub Acccount User of their Master Account.

    Your are right, it is possible to use a button/link to the direct secure form URL. The httpS Pop-up code is also available with us.

    In case you client have the SSL certificate on their domain, user will see the httpS URL without redirect/pop-up window.

    If you need any further assistance on this, please let us know.