What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    A submissão dos formulários está lenta.

    Asked by danielrossi on September 16, 2013 at 05:29 PM

    Ao enviar formulários o tempo de resposta está muito alto.

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    JotForm Support

    Answered by Mike_T on September 16, 2013 at 05:43 PM

    Thank you for contacting us.

    Are you having this issue with embedded forms? If yes, can you please provide us with the URLs that we can test?

    In case you use some integrations on the form (FTP, Dropbox, Google Drive etc.), it might add some time to the submission. Anyhow, we would like to test this.

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    Answered by danielrossi on September 17, 2013 at 08:30 AM

     

    Ex.: http://form.jotformpro.com/form/23456051643955

     

    Não existe nenhuma integração com formulários (FTP, Dropbox, Google Drive, etc)

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    JotForm Support

    Answered by Welvin on September 17, 2013 at 10:56 AM

    If you have this form embedded to a page, please share with us the page URL so we can check. Your form consists of a few fields so I wonder why it gives you the delay with submitting the form. How about clearing your forms cache. Please refer to this guide: How to Clear your Form Cache. See if this helps.

    Also, I've check your form notifications and notice that all of them has an incorrect settings. Sender Emails is empty so with the Sender Name. Please kindly check.

    Thanks