- lkocabAsked on September 16, 2013 at 09:15 PM
I made a JotForm for a client and she tells me that when someone submits their information, the email she gets with that info is all messed up. Is there a reason for this to happen? Can it be fixed?
- JotForm SupportEltonCrisAnswered on September 17, 2013 at 01:37 AM
That happens when an email notification is modified and it might contain some messy codes or it might be an issue with the email client they are using. I would suggest to recreate your email notification, simply delete the existing notification and create a new one.
Let us know if you still have issues after this.