What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Two people working on the forms, can they both use same signon?

    Asked by Patty4Rescues on September 17, 2013 at 12:25 PM

    There are two of us working on the forms on our account for animal rescue. I have no problem getting in but the other person said it is slow, is that because I may be signed in already or would it be that she has slow connection at home? if more than one person should be have a sub account or is it ok for more than 1 person to be using the same sign on, thanks so much for the help!

    problem thanks sub account
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    JotForm Support

    Answered by ashwin_d on September 17, 2013 at 12:52 PM

    Hello Patty4Rescues,

    The most likely reason is maybe the second user has slow connection. If you sign in from two different location, it won't/should not have any performance impact.

    Only issue which you should have in mind is that, if both the user edit the same form the changes of one user will always be overwritten by second user.

    For ease of access and accountability, you should create a sub-account for your second user.

    Hope that answers your question.

    Thank you!