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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form conditions not working properly.

    Asked by DJporter on September 17, 2013 at 09:02 PM

    I'm having issues with form conditions not updating. The formats and text is updating just fine but my conditions for fields are not updating when I refresh my site.

     

    I changed the form to www like some other forum post said to do but that didn't help.

    Page URL:
    http://realproagent.com/buyers.php

    not updating POST site refresh
  • Profile Image

    Answered by khrisell on September 17, 2013 at 09:30 PM

    Hello,

    Here's how your form behavior on my end.

    If this is not it should be working, please specify so that I can help you work with your conditions on your form. Thank you.

  • Profile Image

    Answered by DJporter on September 17, 2013 at 09:33 PM

    Thanks for the reply. Thats is what I'm seeing to. I have conditions set up to show only what fields are necessary per selection. example. Land/lot should not be asked how many bedrooms or bathrooms. I have that condition set up and many others for each different selection.

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    Answered by DJporter on September 17, 2013 at 10:14 PM

    It looks like the only condition that is working is the first condition to hide everything until the property type is selected. Each property type has conditions that should show fields that pertain to that property type and hide the ones that don't.

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    Answered by DJporter on September 17, 2013 at 10:44 PM

    I think i found the answer. I'm testing it now, so far so good.

    http://www.jotform.com/answers/139273-Limit-to-number-of-conditional-fields

    Accourding to this it's best to set multiple rules for each show/hide condition instead of one rull full of show/hide conditions.

  • Profile Image

    Answered by khrisell on September 17, 2013 at 10:51 PM

    Hello,

    I am currently reviewing your form conditions.

    I am glad that you sorted the conditions and your form is now working properly.

    Kindly let us know if you need further assistance and we'll be glad to help you.

    Thank you for using JotForm.