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  • Profile Image

    Smart Forms: Hiding Necessary Questions

    Asked by chanddas on September 18, 2013 at 03:11 PM

    Hello,

    I have a dropdown menu 'How Will Our Content Be Used', I would like to hide certain choices when selected and only show other choices. How do I do that??

    For example: 

    If a person selects Book or Journal, I only want the following to be shown and everything else (below) it to be hidden.

    - Author(s) - Title - Ed or Vol - Publisher - Pub Date - Price - Page Count 

    I also want Notes/Comments, Format and Submit buttons to be shown for EVERY choice.

    This is my dummy account so I can create the form here and replicate on my business account.

    Thank You

    Page URL:
    http://form.jotform.us/form/32605058337150?

    conditions conditional logic
  • Profile Image

    Answered by khrisell on September 18, 2013 at 04:47 PM

    Hello,

    For you to be able to achieve this, you need a smart form. Where you will be using Conditional Logics to your form.

    To further explain you about it, kindly refer to this article.

    http://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic

     

    If you need assistance making the Smart Form, I'd be glad to walk you through the process.

    Thank you and looking forward to assist you further.

  • Profile Image

    Answered by chanddas on September 24, 2013 at 11:37 AM

    Hello,

    That does not answer my question. It just illustrates the steps needed to make the form, which I already did. 

    My question is how do I set up several conditions and hide unanswered questions when the form is submitted. 

    For example, my first set of conditions should be for 'Additional Books' - when No, we can proceed is selected, ALL questions should be HIDDEN which works.

    What I am having trouble with is the NEXT SET OF CONDITIONS for when a customer chooses 'How Will Our Content Be Used'

    I would like certain fields be hidden when Book/Journal is shown versus CME Material. 

    I got the selection for Book/Journal to work, but not CME Material. Please take a look and help me. 

    Thank You!

  • Profile Image

    Answered by chanddas on September 24, 2013 at 11:43 AM

    I just tried setting up another condition. It seems like only one condition can be set up per form. Is that the case? Please advise!

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    JotForm Support

    Answered by guilledutra on September 24, 2013 at 02:08 PM

    Hi,

    could you please follow this guide about  How to hode or show Multiple fields based on a single condition entry:

    http://www.jotform.com/help/196-How-to-Hide-or-Show-Multiple-Fields-at-Once-Based-On-a-Single-Conditional-Entry

    Hope it helps

    Thanks

  • Profile Image

    Answered by chanddas on October 01, 2013 at 02:54 PM

    Dear JotForm,

    Could you please guide me through the process? What I would like to do is the following: 

    For every Option selected under "How Will Our Content Be Used", I would like to ONLY show the necessary fields for THAT option and HIDE everything else. 

    I would truly value your help with this. So once again, my questions are:

    1.) Can I use several conditions for each use?
    Ex: Book or Journal - ONLY SHOW: Author(s), Title, Edition or Issue, Publisher, Pub Date, Price, Page Count, Notes/Comment, Additional Languages, Format AND submit. EVERYTHING ELSE will be hidden.

    2.) Can unfilled questions be hidden when the form is submitted?

    PLEASE HELP and do not provide guides. I need definite answers and guidance as I have been attempting to create this form for quite some time. 

  • Profile Image

    Answered by pinoytech on October 01, 2013 at 05:20 PM

    Hi,

    I've clone your form and made some workaround on it. Can you please take a look at it if this is something you want to achieve? http://www.jotformpro.com/form/32736681874971

    Thank you!

  • Profile Image

    Answered by chanddas on October 01, 2013 at 07:03 PM

    Dear Pinoytech,

    Yes, that is what I wanted to achieve. What is the best way to replicate this across all the choices/options?

    Also, when a customer submits the form, how do I hide the unfilled questions?

     

    Thank You!

  • Profile Image
    JotForm Support

    Answered by abajan on October 01, 2013 at 07:37 PM

    As far as hiding unfilled questions is concerned, please have a look at this thread. I'll allow Pinoytech to explain how to replicate his form's functionality across all the choices.

    If you have further queries about hiding unfilled fields, please open a separate thread and post the question(s) there.


    Thanks

  • Profile Image

    Answered by pinoytech on October 02, 2013 at 01:16 AM

    @chanddas,

    Here's the condition that I've used in order to achieve that.

    With regards on Hidding Empty fields on email notification, please follow the steps:

    If you need further assistance, please let us know.

    Thank you!

  • Profile Image

    Answered by chanddas on October 02, 2013 at 09:37 AM

    I will give it a shot, I kept doing 'show' instead of hide. 

     

    In regards to hiding empty fields, I know that it does not work if the email template is modified/edited. However, the email client we are using to receive the emails after the form has been submitted is in plain text format so if we do not have spacing or colons to separate the lines, it makes it confusing to read. Is there any way around this to hide empty fields and also be able to READ our forms? Are the empty fields hidden only applicable for the notification or autoresponder form or both?

  • Profile Image
    JotForm Support

    Answered by abajan on October 02, 2013 at 10:36 AM

    @chanddas

    Unfortunately, once the notification has been changed, the field labels will show up in the notification. Also, they will be displayed in autoresponders whether or not "Hide Empty Fields" has been enabled. However, it's possible to use a notification as an autoresponder. Just use the tag for the form's email field as the Recipient E-mail. In your form's case, the tag for the email field is {email64}. So, enter that in the Recipient E-mail field:


    Hopefully we can come up with a method to hide the unanswered fields from edited email alerts but I can't currently think of any way to do it.

  • Profile Image
    JotForm Support

    Answered by abajan on October 02, 2013 at 10:43 AM

    Actually, this thread is really about conditionally hiding fields from the form and not about hiding unfilled fields from email alerts. So, if you have additional queries regarding this feature, please open a new thread.

    Thanks