What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Auto Responder doesn't auto update field tags for newly created/added fields

    Asked by vitruvianmail on September 19, 2013 at 11:57 AM



    Autoresponder template didn't auto update filds if I edit form (add or delete fields). But no any problems wit auto updating notification template. Automatically adds new fields if I edit form.


    Add Russian currence, please. On english "RUB" and on russian "руб." (better) or "РУБ.".


    Add "shipping" item to "purchase order", please. And will be fine to use custom total price for free shipping.


    Thank you!

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    JotForm Support

    Answered by Welvin on September 19, 2013 at 01:35 PM


    You are much right with the Auto Responder. I have this forwarded to our developers so they can further check.

    We require a single thread for every single issue or report so please open a separate thread for both the Russian Currency and Shipping Rates, and we'll assist you there. 


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    JotForm Support

    Answered by steve on September 15, 2014 at 08:40 PM

    I just tested this, and looks like it's fixed. The way it works is if the autoresponder has not yet been manually edited, then it adds the new field with the default formatting. If it has been edited then it doesn't change anything. This is so that our system doesn't remove edits users intended to keep.

    Let us know if you have further questions.