Appointment field: a user was able to select weekend even though it was not set in the intervals.

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    georgiethomas5
    Asked on November 13, 2020 at 04:46 AM

    Hey guys!

    I have set times that I open up for clients to book in via phone or zoom but I have had the last two bookings (both from overseas and I am from Australia) book in at bizarre times that I don’t allow on my form. I don’t allow any Saturday appointments for example but I have just had someone from Canada book in for 4am Saturday morning.

    I am not sure why this is happening?

    Thanks,

    Georgie

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    Jed_C
    Answered on November 13, 2020 at 05:53 AM

    We apologize for the inconvenience.

    I was able to see the discrepancy on your form and I have now forwarded this to our L2 team for further investigation. We'll notify you on this ticket once we have an update on this.