What is my limit submission as a free account holder?

  • Profile Image
    kemeticpipeline
    Asked on September 19, 2013 at 05:37 PM

    Hello, I just looked in our profile drop down menu to notice that we have used 6 of 10 SUBMISSIONS?!  ARE WE LIMITED TO 10 SUBMISSION RIGHT NOW?!  We're on 9 so that would mean that during our soft launch, our capacity is ending after the NEXT SIGN UP????!!!

     

    Please advise as to what our status is, what that means 6 of 10, and whether or not we need to upgrade the site to accept more than 10 submissions.  A prompt reply is appreciated as we are in the beginning stages of a push for sign ups and a pause would slow us down...

     

    Thank You,

     

    Charisse

    Marketing Director

  • Profile Image
    khrisell
    Answered on September 19, 2013 at 09:12 PM

    Hello,

    As a free user, you are entitled for a limit of 100 submissions, 10 secure submission, 10 payments received.

    As I can see in your account you already had 6 payments received.

    This is the one you are getting near the limit.

    If you have further clarifications, we'll be glad to assist you with it.

    Thank you.