What is my limit submission as a free account holder?

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    Asked on September 19, 2013 at 05:37 PM

    Hello, I just looked in our profile drop down menu to notice that we have used 6 of 10 SUBMISSIONS?!  ARE WE LIMITED TO 10 SUBMISSION RIGHT NOW?!  We're on 9 so that would mean that during our soft launch, our capacity is ending after the NEXT SIGN UP????!!!


    Please advise as to what our status is, what that means 6 of 10, and whether or not we need to upgrade the site to accept more than 10 submissions.  A prompt reply is appreciated as we are in the beginning stages of a push for sign ups and a pause would slow us down...


    Thank You,



    Marketing Director

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    Answered on September 19, 2013 at 09:12 PM


    As a free user, you are entitled for a limit of 100 submissions, 10 secure submission, 10 payments received.

    As I can see in your account you already had 6 payments received.

    This is the one you are getting near the limit.

    If you have further clarifications, we'll be glad to assist you with it.

    Thank you.