What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What is my limit submission as a free account holder?

    Asked by kemeticpipeline on September 19, 2013 at 05:37 PM

    Hello, I just looked in our profile drop down menu to notice that we have used 6 of 10 SUBMISSIONS?!  ARE WE LIMITED TO 10 SUBMISSION RIGHT NOW?!  We're on 9 so that would mean that during our soft launch, our capacity is ending after the NEXT SIGN UP????!!!


    Please advise as to what our status is, what that means 6 of 10, and whether or not we need to upgrade the site to accept more than 10 submissions.  A prompt reply is appreciated as we are in the beginning stages of a push for sign ups and a pause would slow us down...


    Thank You,



    Marketing Director

    Page URL:

  • Profile Image

    Answered by khrisell on September 19, 2013 at 09:12 PM


    As a free user, you are entitled for a limit of 100 submissions, 10 secure submission, 10 payments received.

    As I can see in your account you already had 6 payments received.

    This is the one you are getting near the limit.

    If you have further clarifications, we'll be glad to assist you with it.

    Thank you.