What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my account: You're almost our of space!

    Asked by jaures on September 20, 2013 at 01:34 PM

    plse I notice a message today .

     

    im asking myself what it is mean? if my operations is good, I have almost 3010 submission again (7035 used out of 10045).

    but the system is asking me to upgrade.

     

    plse assist

    Screenshot
    my account message out of space account upgrade
  • Profile Image
    JotForm Support

    Answered by Mike_T on September 20, 2013 at 02:53 PM

    Your account is completely fine. The warning message is here to let you know that your submissions quota is near to the monthly limit.

    The upgrade button is referring to the subscription plan upgrade. If you need to receive more than 10,000 submissions per month, you may consider upgrading to our Professional plan.

    We are sorry for the confusion, and thank you for using our service.