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  • Profile Image

    emails set up

    Asked by mauromorretta on September 21, 2013 at 04:30 AM

    Dear sirs,

    I can't manage to set up the right email. In order to be more precise, I'm creating a registration form, so:

    1. I need that the person who fill the form receive a confirmation mail together with a message (autoresponder) in his mail written in the form

    2. I want to receive the data of this person in my email

     

    can you explain to me step by step what to do?

    thanks,

    Mauro

    Emails registration form email message fill
  • Profile Image

    Answered by jedcadorna on September 21, 2013 at 06:58 AM

    Hi,

    Thank you for contacting us, In order to achieve this please follow the steps below:

    Steps:

    1. Email notification is mainly for you(owner) to be notified that someone has submitted a form. You have to put your email address under "Recipient E-mail" and to avoid not able to receive a notification I sugges you put under "Sender E-mail" noreply@jotform.com

     

    2. Inorder for the user who fills out the form to receive a notification you need to setup an Autoresponder and replace the "Recipient E-mail" to the field which is used to capture the email, In this case you have used the "E-mail" field.

     

    Hope this help! Let me know if you have other questions.

    Thanks,