What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have recently changed my email address with you but my submissions are not coming through to the new email.

    Asked by Chessrest on September 22, 2013 at 01:08 PM
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    JotForm Support

    Answered by Welvin on September 22, 2013 at 02:02 PM


    Email Notification recipient settings won't automatically change after changing account email address. You'll have to go through each form and change it manually.

    Here's how: Finding out E-Mail Address Used for Submission Notifications.