What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How long are submission responses stored in my account? Is the storage limit of my account cumulative, or does it reset monthly?

    Asked by sfriday on September 23, 2013 at 07:49 AM
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    JotForm Support

    Answered by guilledutra on September 23, 2013 at 10:02 AM


    Your submissions responses will be stored at your account indefinitely.

    About the storage limit: It is cumulative, if you reach your account space limit, your forms will be disabled until you free up some space or upgrade to a plan with more space size.

    The submission counter is reseted every first day of the month, for example:

    If you have a free account, the monthly submissions limit is 100, if you receive 101 submissions before the end of the month, your forms will be disabled until  next month's first day, when the submission counter is reset.