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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How does the other user on my account view the form submissions.

    Asked by bkarengreen on September 23, 2013 at 09:46 AM
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    JotForm Support

    Answered by ashwin_d on September 23, 2013 at 11:23 AM

    Hello bkarengreen,

    To allow other users to view submissions of your form, you should create sub account.

    Upon taking a closer look of your account, I found that you have already created a sub account and allowed them read access to all your forms.

    An invitation email should have been received by "info@appointmentsharks.com". Sub account user needs to register a free JotForm account using the same email address on which the invitation email is received.

    Once the sub user logs in to their account, they will see a link "Shared with you". Upon clicking on this link, they should be able to see the list of shared forms and they can also check the submission records as well.

    Hope this helps.

    Thank you!