Edit form - jotform doesn't respond.

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    BellaV
    Asked on September 23, 2013 at 11:50 AM

    Two browsers, same issue.  Trying to edit existing forms.

     

    Click on 'edit form'  - get this in chrome:  This webpage is not available.

    Click on view form - it's there, it's beautiful.  Still can't edit. 

    Screenshots attached.

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    guilledutra
    Answered on September 23, 2013 at 02:24 PM

    Hi,

    could you try by clearing your browser's cache and cookies and then try again?

    http://www.wikihow.com/Clear-Your-Browser's-Cache

    Hope it helps

    please let us know if you need further assistance

    thanks

  • Profile Image
    BellaV
    Answered on September 23, 2013 at 03:52 PM

    Doesn't help.  Chrome and Firefox.  Same result.

  • Profile Image
    BellaV
    Answered on September 23, 2013 at 04:47 PM

    Note:  I'm not experiencing the same issue with all of my forms.  Two in particular.

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    pinoytech
    Answered on September 23, 2013 at 06:55 PM

    Hi,

    I've check your form and it seems to be working fine now.

    I've also clear your form cache for you. Can you please check your for again if the issue still persists or not?

    Thank you!