What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can contact info be passed to paypal?

    Asked by RainbowChorale on September 23, 2013 at 03:32 PM



    I want to collect info like name, address, etc. And I want to use the payment form. But I do not want customers to have to fill out their info twice. Is there a way for the contact info to be populate to paypal?

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    JotForm Support

    Answered by Mike_T on September 23, 2013 at 06:13 PM

    Thank you for contacting us.

    I am happy to inform you that we do have such an option. You will need to set the 'Need Shipment Address' to 'Yes' on the PayPal Payment Wizard.

    In this way, user will not need to fill out the address details on your form. The PayPal Payment page will automatically read user's shipping address and send it to you.

    Please feel free to contact us if you need any further assistance.