Edit credit card for monthly payment

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    Asked on September 23, 2013 at 06:11 PM

    I am not able to edit the credit card I am using to make payment....

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    Answered on September 23, 2013 at 07:43 PM


    To change the credit card that you'd like to be charged monthly, kindly cancel your subscription with us then re-upgrade using the new one. Please use this link to re-upgrade.

    Monthly Economy Subscription



    Here's how to cancel.

    We can cancel your account on your behalf but you can do it aswell.

    Kindly follow the instruction provided.

    1. Go to your Jotform control panel.

    2. Go to your Account.

    3. From the account page, go to "Billing"


    4. Click to Switch to Account

    5. Click Cancel Subscription

    Kindly to let us know if you if you have further questions or inquiry.

    Thank you for using JotForm.