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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Auto-Reminder E-mail Notification Based on Customer Selection

    Asked by shakeelvictor on May 24, 2011 at 04:46 PM

    Is it possible for JotForm to send an email reminder based on what a customer chooses in a form? For instance, if they choose option 1, they will receive an email reminder in 12 monts, if option 2, an email reminder in 6 months, and so on?

    It would be amazing if this were possible with JotForm!

     

    Thank you!

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    Answered by allanftd on May 25, 2011 at 12:15 AM

    Hi shakeelvictor,

    We're happy to tell you that this is possible with JotForm using the Conditions function. Simply click the Conditions button found in the Setup & Embed tab of the toolbar to open the Conditions Wizard. Then select Change Thank You message after submission option

    Then, on the next screen, set up the conditions according to your needs.

    We hope you find this information useful. Please let us know if you need further assistance. Thank you for using JotForm!

    JOTFORM SUPPORT

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    Answered by allanftd on May 25, 2011 at 12:19 AM

    Hi shakeelvictor,

    After reviewing your message, I think you mean you want to change the date when the email reminder will be sent depending on the options your guest chooses. In this case, this is not possible at this time. What I thought eariler was you wanted to have each option have its own unique thank you message. My apology for the confusion.

    JOTFORM SUPPORT

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    Answered by paulrobin on May 24, 2012 at 04:21 AM

    after an applicasnt completes a form i send them an email

     

    i wish to send them another email automatically in 1 years time is this possible?

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    Answered by AtacanC on May 24, 2012 at 06:15 AM

    As far as i know it's not yet possible within JotForm. But if i am mistaken, i am sure that one of my colleagues will also respond to this thread with a possible solution.