What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    where did my form go?

    Asked by Mel on September 24, 2013 at 11:52 AM

    I created a form and I didn't realize I wasn't logged in at the time. I linked it to a website and dropbox. When I realized I wasn't logged in, I logged in to the site. Now the form is gone. I can still follow the link to the live form and fill it out but I can't find the form on JotForm to edit it. Please help!

     

    Thanks!

    Page URL:
    http://form.jotform.us/form/32616633124145

  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 24, 2013 at 02:13 PM

    Hello Mel,

    Upon checking, I found that this form is in a guest account. This type of account is created when you don't register/login to your account and start building your forms.

    I am not able to find any details with your email address "zandlabtechs@gmaill.com". Do let me know the username of your account and we will move this form in your account.

    Thank you!

  • Profile Image

    Answered by zandlab on September 24, 2013 at 04:25 PM

    A key must have stuck: I meant: zandlabtechs@gmail.com 

    or the username is: zandlab

     

     

    thanks!!

  • Profile Image
    JotForm Support

    Answered by Tasha on September 24, 2013 at 06:47 PM

    Hi,

    I have moved the form http://form.jotform.us/form/32616633124145 to your jotform account. If you are not seeing the form in your account, please logout of your account, clear your browser cache and login again. 

    Thanks!