What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Authentication Required? Username and Password being asked for to submit a form.

    Asked by debralcamp on September 24, 2013 at 02:38 PM

    I have been using jotforms with no problem and all of a sudden when I submit a request the message above comes up.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on September 24, 2013 at 05:53 PM


    I have no problem submitting the form using a different machine. Do you have a screenshot of that error? If yes, please share with us the image URL so we can check further.