I deleted submissions to free up space. Why is my form still marked as over quota? Shouldn't I still be able to allow non-secure submissions?

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    KelleyMBAAmme
    Asked on September 24, 2013 at 10:46 PM
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    khrisell
    Answered on September 24, 2013 at 11:00 PM

    Hello,

    I can see in our dtabase that your account is overlimit on the SSL submission.

    When you reached one of the limitation of a free account had given you, it will automatically be disabled due to overlimit.

    Kindly let us know if there is anything else I can assist you with.

    Thank you.

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    KelleyMBAAmme
    Answered on September 25, 2013 at 12:08 AM

    Is there any way to enable the account for use on the regular submissions?

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    Cesar
    Answered on September 25, 2013 at 12:28 AM

    Hello, 

    The account should reset itself on the 1st of next month (Tuesday of next week). That will allow you to use 100 regular submission once again.

    Kindly let us know if you need further assistance. Thank you.

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    placement2015
    Answered on November 26, 2015 at 01:41 AM

    My form is getting disabled by tomoro. They say after 100 submissions it will be disabled. I have linked this form to many offices, and now if gets diabled , it wil be a big issue plz help me
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    Jan
    Answered on November 26, 2015 at 04:46 AM

    @placement2015

    This is an old thread. I created a separate thread for your issue. I'll answer you in the new thread (http://www.jotform.com/answers/712303). Thank you.