What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I deleted submissions to free up space. Why is my form still marked as over quota? Shouldn't I still be able to allow non-secure submissions?

    Asked by KelleyMBAAmme on September 24, 2013 at 10:46 PM
  • Profile Image

    Answered by khrisell on September 24, 2013 at 11:00 PM


    I can see in our dtabase that your account is overlimit on the SSL submission.

    When you reached one of the limitation of a free account had given you, it will automatically be disabled due to overlimit.

    Kindly let us know if there is anything else I can assist you with.

    Thank you.

  • Profile Image

    Answered by KelleyMBAAmme on September 25, 2013 at 12:08 AM

    Is there any way to enable the account for use on the regular submissions?

  • Profile Image

    Answered by Cesar on September 25, 2013 at 12:28 AM


    The account should reset itself on the 1st of next month (Tuesday of next week). That will allow you to use 100 regular submission once again.

    Kindly let us know if you need further assistance. Thank you.

  • Profile Image

    Answered by placement2015 on November 26, 2015 at 01:41 AM

    My form is getting disabled by tomoro. They say after 100 submissions it will be disabled. I have linked this form to many offices, and now if gets diabled , it wil be a big issue plz help me
  • Profile Image
    JotForm Support

    Answered by Jan on November 26, 2015 at 04:46 AM


    This is an old thread. I created a separate thread for your issue. I'll answer you in the new thread (http://www.jotform.com/answers/712303). Thank you.