What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Locked

    Asked by formonline on September 25, 2013 at 07:39 AM

    Dear all,

    the left area menus components is not selectable. All components suddenly is not loadable for designed my form.


    Can you help?

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    Answered by chrislopezz on September 25, 2013 at 08:11 AM

    Facing the same issue .... unable to drag and drop anything onto the form canvas ... is something wrong?

    This is kind of disappointing since i was just evaluating between Jotform, FormStack and Wufoo and was really very happy with your software and considering buying a new account on your service.

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    Answered by binky on September 25, 2013 at 08:30 AM

    Exactly the same issue.

    I can delete items from my forms but cannot add anything.

    The drag and drop isn't working and I can't access any of the other items on the left hand side.

    Hope someone can help....

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    Answered by atelmegren on September 25, 2013 at 08:31 AM

    Also I got the  same problems.

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    Answered by BioversityMThompson on September 25, 2013 at 08:37 AM

    Yes, same.

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    Answered by jedcadorna on September 25, 2013 at 08:47 AM

    Hi Everyone,

    We apologized for the inconvenience. The team are aware of the issue and it should be fixed by now.


    Let us know if you are still having issues.