The tools are locked

  • Profile Image
    atelmegren
    Asked on September 25, 2013 at 08:24 AM

    Hello, In the attached image, I have drawn a red circle around the tools in the program. The tools have been locked up so I can not use them. What's wrong? I've tried restarting both programs, browser and computer.

     

    /Mikael Elmegren

  • Profile Image
    jonathan
    Answered on September 25, 2013 at 09:34 AM

    Hi,

    I confirm that there was a temporary glitch that causes this issue. However, our higher team support had already fixed and resolved this immediately.

    Please check again on your end (after refreshing your browser) if the issue is fixed.

    Inform us if the issue persist.

    Thanks.