What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The tools are locked

    Asked by atelmegren on September 25, 2013 at 08:24 AM

    Hello, In the attached image, I have drawn a red circle around the tools in the program. The tools have been locked up so I can not use them. What's wrong? I've tried restarting both programs, browser and computer.


    /Mikael Elmegren

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    JotForm Support

    Answered by jonathan on September 25, 2013 at 09:34 AM


    I confirm that there was a temporary glitch that causes this issue. However, our higher team support had already fixed and resolved this immediately.

    Please check again on your end (after refreshing your browser) if the issue is fixed.

    Inform us if the issue persist.