email bounce list?

  • Profile Image
    sjames100
    Asked on September 25, 2013 at 09:28 AM

    When trying to test the auto-notification for one of my forms, I got a message that my email is on your bounce list and I should contact you to be removed.

     

    Please make sure that "manager@highlandsartleague.org" is not on your bounce list.

     

    Thanks

  • Profile Image
    jedcadorna
    Answered on September 25, 2013 at 09:46 AM

    Hi,

    We apologize for the inconvenience. Email has already been remove from our bounce list. 

    Result: manager@highlandsartleague.org is IN the bounce list
    Reason(s) : 5.1.0 - Unknown address error 550-'5.1.0 <000001415533b427-0bc46e84-a7ed-4d= ec-8887-499cd37bc100-000000@amazonses.com> sender rejected. IB504'

    Let us know if you need help.

    Thanks,