What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms still disabled after account has been upgraded to more submissions

    Asked by justinillig on September 25, 2013 at 02:18 PM

    Forms still disabled after account has been upgraded to more submissions. i have attached a screenshot. Please advise.

    Screenshot
    Submissions upgraded attached
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    Answered by justinillig on September 25, 2013 at 03:22 PM

    hello?

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    JotForm Support

    Answered by Tasha on September 25, 2013 at 06:44 PM

    Hi,

    I am sorry for the delay in getting back to you.

    Can you please provide the url for the form that was disabled? I checked your account and I am not seeing any disabled forms. 

    Thanks!