What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    trying to make payment

    Asked by cotysostudios on September 26, 2013 at 06:59 AM

    will not let me make payment thanks

    thanks
  • Profile Image
    JotForm Support

    Answered by guilledutra on September 26, 2013 at 08:42 AM

    Hi, 

     

    I'm having challenges understanding exactly your request, if you refer to that your forms are not getting payments, I can see that you have reached your monthly submissions limit, that why your forms are disabled.

    If you need more monthly submissions you can upgrade your plan https://www.jotform.com/pricing or wait until the first day of the incoming month to get your monthly submission limit resetted.

    Thanks