Can i change the name for this form

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    Asked on May 25, 2011 at 11:05 AM

    I have a paypal pro account. Per paypal regulations I can only have one name one my paypal account. Is it possible to have a name other than the one paypal has on file? I run a transportation company and a small retail website. I want to set up a form for the retail company but i dont want my transportation company name on it. Can you guys help me with this?

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    Answered on May 26, 2011 at 04:06 PM


    I don't think that's possible because it is Paypal who processes your payment. When a user submits on your form, he/she will get redirected to the transaction page associated with the purchase, and guess where Paypal pulls out the name of the merchant? Yes, that's right, it is from your merchant account profile.

    Like you said Paypal does not allow multiple names under one account, therefore, it is not possible to use another name for Paypal transactions initiated from Jotform.

    Hope this post answers your question. If you have other queries or concerns, please let us know. Thank you.