What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Bounce Email

    Asked by ferbar on September 27, 2013 at 08:05 AM

    Hello:

     

    I can´t send test emails because it says that I'm in your bounce list and I must get in contact with you.

     

    I wait for your new.

     

    Thanks.

    Screenshot
    email bounce bounce email Emails bounce list thanks
  • Profile Image
    JotForm Support

    Answered by guilledutra on September 27, 2013 at 10:23 AM

    Hi, 

    I proceeded to remove your email address from your email bounce list:

    Reason(s) : 5.1.2 - Bad destination host 'DNS Hard Error looking up ex2007-edge.byg.es = (A): NXDomain'

    Please let us know if you need further assistance

    Thanks