I am downgrading my subscription, what is going to happen to the submissions data?

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    jcep
    Asked on September 27, 2013 at 09:29 AM
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    jonathan
    Answered on September 27, 2013 at 11:41 AM

    Hi,

    Your submission data remains. You will be able to access and manage them as is.

    Since you downgraded, the difference will be on the limits of your account. This will take effect on new incoming submissions or useage of the forms.

    Please inform us if you have further inquiry.

    Thanks.

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    jcep
    Answered on September 27, 2013 at 03:19 PM

    Is there a way to download all the uploaded files to the form as a backup?

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    Mike_T
    Answered on September 27, 2013 at 06:42 PM

    We do not have a 'download all' button, but I think that we will implement an App for it. We hope to launch our Applications Gallery in the next one or two weeks. The download app might be on that gallery. Thank you.