What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    i have met my 100 signup limit (for the free account) we are going to upgrade. What happens to the people who sign up in the meantime?

    Asked by ravision on September 27, 2013 at 10:39 AM

    do we still get their information?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by guilledutra on September 27, 2013 at 12:04 PM


    I can see that your account is has been upgraded using the premium plan, your forms are available.

    Please let us know if you need further assistance