What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    blank screen after pressing submit

    Asked by stage5trading on September 27, 2013 at 11:47 AM
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    Answered by stage5trading on September 27, 2013 at 11:49 AM

    Our clients are saying that they are getting a blank screen after pressing submit on several forms. The following are the forms:

    http://jotformpro.com/form/32665600100945

    http://jotformpro.com/form/32654411903954

     

    Why is this happening? These entries are critical.

     

    Thanks.

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    Answered by brookvale on September 27, 2013 at 11:53 AM

    Same here....I am losing hundres of pounds ...maybe 1000 the longer this continues...imn furious.

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    JotForm Founder

    Answered by aytekin on September 27, 2013 at 12:02 PM

    Sorry, it should be fixed now.

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    Answered by GrapheneWeek on September 27, 2013 at 12:03 PM

    I think my issue relates to the same problem - it's still not working. We just activated all of our add campaigns - super timing ;-)

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    JotForm Founder

    Answered by aytekin on September 27, 2013 at 12:07 PM

    Tested the form right now. It is working. What is the form URL?

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    Answered by stage5trading on September 27, 2013 at 12:14 PM

    Forms are now working.

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    Answered by GrapheneWeek on September 27, 2013 at 12:22 PM

    thank you :-)