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    Form: After submission the circle keeps on spinning

    Asked by wbly56 on September 27, 2013 at 01:27 PM

    I iframed form and put into a mobile app. Displays fine and can enter info fine however when you click submit the screen is blank and the waiting circle just spins endlessly. The thank you mesg does not show. So people will wonder did my request go through? It does go through to me only issue is why does form hang up and not give thank you.

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    JotForm Support

    Answered by guilledutra on September 27, 2013 at 06:37 PM


    I couldn't find any form at the given link, could you provide us the URL where you are showing the form?


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    Answered by jedcadorna on September 27, 2013 at 06:47 PM


    I can't replicate the issue on my end, I don't see the spinning circle after submiitting the form. I made 3 sample submissions and also tried it on mobile and it works fine.


    Have you tried making a submission using a different mobile or tried it on a pc on your end?