What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to fix my form???

    Asked by Labs on May 25, 2011 at 03:24 PM

    My form has been messed up all day...you said it was the servers...are they still messed up? I need this form to hire people can you look at it and tell me what is wrong?

    Thanks,

    Jimi

    Page URL:
    http://www.labsincrecovery.com/Labs/Quiz.html

    Screenshot
  • Profile Image

    Answered by allanftd on May 26, 2011 at 12:11 AM

    Hello Jimi,

    We apologize for the inconvenience. I went to the website you mentioned but the form is no longer there. May we ask what exactly is the error you're getting? If you're receiving an error message, can you tell us what it is? We're very eager to assist you.

    Thank you for using JotForm!

    JOTFORM SUPPORT

  • Profile Image

    Answered by Labs on May 26, 2011 at 12:25 AM

    Hi

    The error I am getting is "there is no form there". I am useing a work around by placing a link to the form...not happy with that.

    If you go there now you can what the issue is.

    Thanks,

    Jimi

  • Profile Image
    JotForm Support

    Answered by liyam on May 26, 2011 at 07:06 AM

    Hello Jimi,

    I have checked your webpage and I see the form in it.  Are you still experiencing the problem that you have posted?

    We'll wait for your response.

    Thanks,

    Liyam

  • Profile Image

    Answered by Labs on May 26, 2011 at 09:13 AM

    Hi Liyam,

    The issue was on my side Arrrrrrr.

    I had to clear out the cookies to get the page to reset..seams dumb!

    Anyways it is working now.

    Thanks,

    Jimi

  • Profile Image
    JotForm Founder

    Answered by aytekin on May 26, 2011 at 10:37 AM

    We are sorry about this problem. We have just released some changes on our servers which had a problem with our CDN connection. The problem is fully resolved now.