Unable to add email address

  • Zainub Moosa
    Asked on November 28, 2020 at 8:37 AM

    Hi,


    The system isnt recognising the following email address:

    info@drvincentwong.com

    Can you help with this please

    Thanks
    Zainab

    Jotform Thread 2731472 Screenshot
  • Gaetan_B
    Replied on November 28, 2020 at 9:42 AM

    Hi Zainab,

    Thank you for reaching out!


    The reason why you cannot register an account with this email address is that there's already an account existing with that address.


    Hopefully, this will help solve the matter at hand.

    Should you have any further inquiries, please don't hesitate to reply to this thread.

    Gaetan

  • Zainub Moosa
    Replied on December 4, 2020 at 9:45 AM

    Hi,

    is there a way of having different consent forms drop listing based on the treatment selected so just say a client want to have a skin treatment, if they select skin treatments a selection of questions based on that will drop if they select face injection then another selection?


    I look forward to your response

    thanks

  • Dagmar_B
    Replied on December 4, 2020 at 10:44 AM

    Hello,

    Since your new question was on another topic I moved it over to this thread here: https://www.jotform.com/answers/2745275

    I will answer it for you over there