Take Photo widget is shown as a file upload field

  • pretreville.copro.formulaire
    Asked on November 29, 2020 at 11:09 AM
    One difference compare to you is the camera use at item "Veuillez photographier votre carte d'identite pour identification". It seems that you are able to take a picture while I cannot and instead upload a file. Could that explain the different behavior. Note that at the beginning when I was testing I could also take a picture but since few days it seems that the form cannot access the webcam any more and falls back to the file upload.
  • Nikola JotForm Support
    Replied on November 29, 2020 at 11:23 AM

    Most likely the Take Photo WIdget is shown as a file upload field because your browser is blocking jotform.com to access your camera. Please check your browser settings and if the camera is blocked, allow jotform.com to access it. After that, reload the page and test the form again.

    1606666878 5fc3ca7e88c87 allow Screenshot 10