How do I receive my full refund?

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    Asked on September 29, 2013 at 12:24 AM

    I have tried to cancel my account, but I cant I would like to recive my money back as I was promised.


    Thank You

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    Answered on September 29, 2013 at 04:33 AM


    I have now forwarded your refund request to our higher management. They are the one authorized to handle your request since you've paid for your subscription via Paypal. The Paypal refund usually takes 5 to 10 days before it would reached back to your account.

    Should you have further questions, let us know here.


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    Answered on September 30, 2013 at 02:59 AM

    Thank you

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    Answered on September 30, 2013 at 03:04 AM

    You are welcome, do enjoy using Jotform!