How do I receive my full refund?

  • Profile Image
    jachockey012
    Asked on September 29, 2013 at 12:24 AM

    I have tried to cancel my account, but I cant I would like to recive my money back as I was promised.

     

    Thank You

  • Profile Image
    EltonCris
    Answered on September 29, 2013 at 04:33 AM

    Hi,

    I have now forwarded your refund request to our higher management. They are the one authorized to handle your request since you've paid for your subscription via Paypal. The Paypal refund usually takes 5 to 10 days before it would reached back to your account.

    Should you have further questions, let us know here.

    Regards!

  • Profile Image
    jachockey012
    Answered on September 30, 2013 at 02:59 AM

    Thank you

  • Profile Image
    gori-mathew
    Answered on September 30, 2013 at 03:04 AM

    You are welcome, do enjoy using Jotform!