I'm not getting emails saying someone has submitter a form. Can you check?

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    Chris
    Asked on September 29, 2013 at 02:49 AM
    My account is Mrmidiot. I don't know what's wrong. I want to be notified at orders@auditiontrax.com.
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    gori-mathew
    Answered on September 29, 2013 at 03:10 AM

    Hi,

    Your email Id "order@auditiontrax.com" was IN the bounce list for reason:


    Reason(s) : 5.1.0 - Unknown address error 550-'No Such User Here"'

    I have removed the email Id from our bounce list hence you should be able to receive your notifications normally.

    Please go through this article to avoid this from reoccurring:
    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    Thanks!