Cancel subscription and refund last payment

Hi, I need someone to cancel that charge, please. We haven’t used JotForm this last year very much, and we were trying to decide if we wanted to continue with another year for one of the specials you were offering right now. We haven’t been working with this business due to Covid, so this huge $390 Charge just sent our account into the red. Please please help...

I have already canceled your subscription for your account C4Recruiting, I also issued a refund for the last payment, it should be reflected on your account within 5-10 business days.

Thank you!