- northtexasnutritionAsked on September 29, 2013 at 12:33 PM
- JotForm SupportabajanAnswered on September 29, 2013 at 12:58 PM
Could you please elaborate?
- northtexasnutritionAnswered on September 29, 2013 at 01:43 PMI canceled the incorrect subscription thru. PayPal. When I click on the links thru jotform.com to update payment info. It took me thru PayPal.com but it was unable to process.
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- khrisellAnswered on September 29, 2013 at 02:20 PM
May we know on what are you trying to do on updating the info? Are ou trying to change the CreditCard info?
As I have checked on your account, there is no Paypal processed payment so there is no problem with it.
We would like to assist you further on changing the details of your payment and we need more information for that. If you could provide further details about it, that would be great. We're here to help.
Thank you. :)