What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not able to access jotform.com in chrome.

    Asked by stcdesigns on September 30, 2013 at 01:08 PM

    Hi Guys,

     

    Been using your site for a number of years now, very good too !! but for some reason now I cannot open jotform.com in my chrome browser... Works fine in IE 10... but not Chrome, it used to but not anymore..

     

    Any ideas?

     

    Thanks againstcdesigns.com

    JotForm site thanks
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 30, 2013 at 01:28 PM

    Hello stcdesigns,

    I'm sorry for the trouble caused to you.

    I am not able to replicate the issue in chrome. I am using chrome browser for all JotForm work.

    Most likely it could be a browser related issue. Have you tried clearing your browser cache already? If not then please clear your browser cache and I am sure that should solve your problem.

    Here is a guide which should help you clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do let us know if the issue persists.

    Thank you!

  • Profile Image

    Answered by stcdesigns on September 30, 2013 at 02:12 PM
    New response receivedOk thanks for your help
    Steve
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 30, 2013 at 02:25 PM

    Hello Steve,

    I'm very pleased that I was able to help you.

    Are you now able to access jotform.com in chrome?

    Thank you!

  • Profile Image

    Answered by stcdesigns on September 30, 2013 at 06:18 PM
    New response receivedHi, unfortunately not...
    your home page part loads, then just stays there with the pointer hour glass, if I click on login, still nothing...Very Strange... I have cleared the cache (but I had already tried this anyway !!)
    Here is my screen shot as we speak .. Thanks anyway. Steve

  • Profile Image
    JotForm Support

    Answered by guilledutra on September 30, 2013 at 07:45 PM

    Hi, 

    I cannot see your screenshoot, could you send us by email to support@jotform.com, please mention this forum thread inside the body or at the  email subject.

    http://www.jotform.com/answers/273718

    Did you installed any chrome addon recently that maybe is causing this issue?

    Thanks

  • Profile Image

    Answered by Norman144 on January 30, 2014 at 08:27 PM

    im on chrome and some fo the buttons dont do anything, like create form, login works sometimes... cant do much in Chrome. Its like Javascript is having issues

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 30, 2014 at 10:16 PM

    @Norman144

    Can you please open your own thread and explain in details the problem