Fillable PDF: Possibility to remove 'In order to submit this form, you should open it with Adobe Acrobat Reader' message

  • Profile Image
    McLain_Barbara
    Asked on December 01, 2020 at 11:52 AM

    Is there anyway to remove the disclaimer that's automatically appearing at the top of the form once I download it? It says "In order to submit this form, you should open it with Adobe Acrobat Reader." But Adobe actually isn't necessary to complete the form and email it, and I know the disclaimer is going to create a lot of confusion and questions.

    Screenshot
  • Profile Image
    JohnRex
    Answered on December 01, 2020 at 03:21 PM

    Unfortunately, that is not possible at the moment. That yellow banner is shown to notify users that fillable PDF forms can not be submitted if loaded within the browser or unsupported PDF reader.

    In order to submit a fillable PDF form, PDF reader should support submit functionality, we recommend using Adobe or Foxit Reader.

    But let me raise this as a feature request to our developers. And though I cannot provide you an ETA for this, we will notify you here once this gets implemented in the future.