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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    problems do not reply to e-mail

    Asked by Drawcolor on September 30, 2013 at 01:41 PM

    hello I have a form with you and when you put the information in the <alerta e-mail> to send me an e-mail to reply, this is not coming. What should I do?

    Page URL:
    www.bureaualliance.com.br

    hello
  • Profile Image
    JotForm Support

    Answered by guilledutra on September 30, 2013 at 02:05 PM

    Hi,

    could you try by configuring a sender email address at your email alert

    https://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    Hope it helps

    please let us know if you need further assistance

    Thanks!