What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens if we go over our submission limits?

    Asked by majux on September 30, 2013 at 01:54 PM

    Currently using the free version - I was wondering that if we reach 100 submissions in a month do they start to get cut off unless we update or do we have some sort of ample warning time to upgrade our account to a paid version.


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    JotForm Support

    Answered by ashwin_d on September 30, 2013 at 02:21 PM

    Hello majux,

    When you reach close to your submission limits, we send you a warning email. Once you reach the submission limit we still send you an email with the date/time when your forms will be disabled. This gives you time to upgrade your account and if the account is not upgraded all your forms will be disabled.

    The forms will only be reactivated once you upgrade or wait for the 1st day of the next month when the submission limits are reset.

    Thank you!