Upload Limit is reached

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    Asked on December 01, 2020 at 03:32 PM

    Hi I am receiving alerts that I've reached my upload limit but I only have one active form with one submission. Can you help? I only use one form a year. I want to continue using the free account.

    My account name is abermingham@janegoodall.org

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    Answered on December 01, 2020 at 06:24 PM

    I recalculated your upload space usage and it's now 0 out of 100MB so you're all good now. Your forms should continue to work normally as usual.

    Just to clarify, deleting the submissions in your forms will also delete its uploaded files. This will reset your upload space usage.