What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Order Form for Facebook: Product Image overlapping on form

    Asked by heiyan on May 26, 2011 at 07:12 AM

    Hello,

    Thank you so much for such a great service/product.  I have just created a form to serve as an online order form for a fictitious restaurant and am in the process of testing.  How come the product images overlap on the content of the form when I view it in Google Chrome?

    Form looks like this when viewed in Chrome (Facebook): http://bajataste.com/wp-content/uploads/2011/05/facebook.png

    Form looks like this when viewed in Chrome (Wordpress Site): http://bajataste.com/wp-content/uploads/2011/05/wp.png

    Here is the Facebook page for reference:This is the Facebook page: http://www.facebook.com/pages/Baja-Taste/117222428362428?sk=app_176217385757369

    Thank you for your help!

    Page URL:
    http://www.facebook.com/pages/Baja-Taste/117222428362428?sk=app_176217<br/>385757369

    Screenshot
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    JotForm Support

    Answered by abajan on May 26, 2011 at 11:50 PM

    Hi Heiyan

    Yes, not only is Chrome exhibiting this problem but so is Safari. No problems with Firefox, Opera and (surprisingly!) Internet Explorer.

    A ticket will be submitted for the developers to look into this. Thanks for drawing it to our attention.


    ~ Wayne

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    Answered by bethmillner on April 11, 2012 at 08:26 AM

    I am having this same issue, has it been resolved?

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    JotForm Support

    Answered by idarktech on April 11, 2012 at 11:12 AM

    @betmillner,

    One from our developers are already assigned to this issue. We are hoping that this will be resolved as soon as possible. We'll keep you posted here.

    Thanks for reporting.

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    Answered by richardcsu on April 17, 2012 at 10:01 AM

    I am also having this problem in IE 8 and Firefox.  This is absolutely critical as now none of my forms that contain images can be used!  Any update on when this will be resolved?  If it's not soon I am going to have to go through each form and remove the images manually...which is a HUGE pain!

    Thank you.

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    Answered by richardcsu on April 20, 2012 at 10:18 AM

    Any update on this?  This is essentially making a majority of my JotForms useless!

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    Answered by fxr on April 20, 2012 at 12:37 PM

    Richard 

    As you are a subscriber, If you open a new thread and provide the form / facebook page that you are having this problem on with a brief description; we will look into the possiblity of providing a workaround while the developers look into the broader issue.