What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Billing: Upgrade membership for remainder of yearly subscription.Asked by uofsc_cmcis on September 30, 2013 at 03:27 PM
I currently have a pre-paid yearly membership that expires Dec. 12. I am interested in increasing my account for the remainder of the year. If I wanted to move to the Economy level for the remainder of my membership, how would I do that?
We could stop the Premium yearly plan you have and refund the remaining amount if you decided to switch to Economy for the remaining months by re-upgrading it to economy. Or simply change it to economy (it differs on your payment gateway).
Kindly let us know when you decided to switch your account to economy so that we could walk you through the process and provide the appropriate assistance for this inquiry.
Thank you and I will wait for you response to assist you further.
We're here to help. :)