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    Billing: Upgrade membership for remainder of yearly subscription.

    Asked by uofsc_cmcis on September 30, 2013 at 03:27 PM

    I currently have a pre-paid yearly membership that expires Dec. 12. I am interested in increasing my account for the remainder of the year. If I wanted to move to the Economy level for the remainder of my membership, how would I do that?

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    Answered by khrisell on September 30, 2013 at 05:38 PM


    We could stop the Premium yearly plan you have and refund the remaining amount if you decided to switch to Economy for the remaining months by re-upgrading it to economy. Or simply change it to economy (it differs on your payment gateway).

    Kindly let us know when you decided to switch your account to economy so that we could walk you through the process and provide the appropriate assistance for this inquiry.

    Thank you and I will wait for you response to assist you further.

    We're here to help. :)