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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to setup an email notfication after form submission.

    Asked by darva on September 30, 2013 at 04:21 PM

    Iv spent loads of time on this and seem to be getting no where fast.

     

    Iv put a thank you message on the form ive done ie gold/black one.

    As stated above want to send completed form to company email address.

    Also does customer get email reply??

    email Thank You message message
  • Profile Image

    Answered by khrisell on September 30, 2013 at 06:42 PM

    Hello,

    Yes you can receive email whenever there are form submission.

    Here's the instruction on how you can activate that.

    1. Click Setup & Embed

    2. Then Click Email Alerts

     

    Click Add New Email.

     

    Choose notification Email and hit Next.

     

    Now configure the email address where you want to receive the notification to.

    To be able to directly reply to your customer, please set the Reply-to email and set it to email. Which is the email field of your form.

     

    Once you click Next, the window of the template email will show up where you can modify the email format on how you wanted to receive the email.

     

    After setting it up, hit Finish.

    Now you will receive a notification email of your form.

    Kindly let us know if you have further questions or inquiry. If it is a new topic, we recommend that you open another thread to avoid confusion and to assist you better.

    Thank you for using JotForm. :)