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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Required field not working for Payment Wizard

    Asked by shobdonfoodfestival on September 30, 2013 at 04:27 PM

    Hi I have several drop down menus in my Payment Wizard which all individually MUST have an option chosen. But despite have selected each option to be *Required people can still fill out the form and not select an option. Are you able to help? Thank you.

    Page URL:
    http://www.shobdonfoodfestival.co.uk/?page_id=2190

    required field fill selected select
  • Profile Image
    JotForm Support

    Answered by guilledutra on September 30, 2013 at 07:09 PM

    Hi,

    As you set the product option "Selected by default" under the product details, the form  interprets that the user has actually selected that product, thats why when you submit without making any changes at the   "order" part  the required info will be submitted.

    You can fix this by deselecting the "Selected by default" option under the product details.

    Hope it helps

    please let us know if you need further assistance

    Thanks

  • Profile Image

    Answered by shobdonfoodfestival on October 02, 2013 at 07:39 PM

    Hi, I have unticked 'select by default' but the problem is still occuring. I need the people filling in the form to be forced to chose an option from ALL the drop downs before submitting. Ie: all drop downs must be *required. Is there anything also you can suggest? Thanks.

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    JotForm Support

    Answered by abajan on October 02, 2013 at 09:01 PM

    Removing the first option (Please Select) from each dropdown should solve the problem. Just leave the option blank, as I've done in this clone.