Required field not working for Payment Wizard

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    Asked on September 30, 2013 at 04:27 PM

    Hi I have several drop down menus in my Payment Wizard which all individually MUST have an option chosen. But despite have selected each option to be *Required people can still fill out the form and not select an option. Are you able to help? Thank you.

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    Answered on September 30, 2013 at 07:09 PM


    As you set the product option "Selected by default" under the product details, the form  interprets that the user has actually selected that product, thats why when you submit without making any changes at the   "order" part  the required info will be submitted.

    You can fix this by deselecting the "Selected by default" option under the product details.

    Hope it helps

    please let us know if you need further assistance


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    Answered on October 02, 2013 at 07:39 PM

    Hi, I have unticked 'select by default' but the problem is still occuring. I need the people filling in the form to be forced to chose an option from ALL the drop downs before submitting. Ie: all drop downs must be *required. Is there anything also you can suggest? Thanks.

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    Answered on October 02, 2013 at 09:01 PM

    Removing the first option (Please Select) from each dropdown should solve the problem. Just leave the option blank, as I've done in this clone.