What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't access my forum post.

    Asked by Dangnelson on September 30, 2013 at 06:48 PM

    My forum post was made private, and I am trying to access it away from the office, but the page keeps refreshing / switching between 2 different pages. Here is the original link:


    I am logged into my account, but unable to access it. Is my ability to see it affected by my IP address?

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    Answered by Dangnelson on September 30, 2013 at 06:50 PM

    Weird, the forum posted from my personal account even though I am logged into the account for my work. That probably has something to do with it.

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    JotForm Support

    Answered by Tasha on September 30, 2013 at 09:07 PM


    It seems that's the issue as the forum post you refered to is for a different username and it is set to private. So you will not be able to access it using this specific username.