I can click on paypal but then it doesn't ask me for my credentials.

  • florpublishing
    Asked on December 2, 2020 at 9:37 PM

    I can click on paypal but then it doesn't ask me for my credentials. When I do the preview form and attempt it's not connected.

  • Tommy JotForm Support
    Replied on December 2, 2020 at 11:59 PM

    Hello florpublishing,

    I have checked your form and tried to replicate the same issue on my end. Unfortunately, I could not do so. Your PayPal Integration is working as intended. When your users fill your form and click the PayPal button, they will be directed to PayPal to complete the payment process. Please make sure you connect your PayPal payment gateway successfully.

    To add PayPal Personal to your form;

    1) In the Form Builder, click the Add Form Element and select Payments tab,

    1606890503 5fc7340743315  Screenshot 10

    2) In the PayPal Standart Integration settings, enter your PayPal accounts credentials. Also, you can choose a Payment Type.

    1588684913Ekran Resmi 2020 05 05 16 Screenshot 21

    3) If you wish to sell products, click the Create New Product button,

    1588685059Ekran Resmi 2020 05 05 16 Screenshot 32

    4) Once you click the Create New Product, you can enter the product details. Also, you can add product options like quantity, size, color and etc.

    1588685228Ekran Resmi 2020 05 05 16 Screenshot 43

    I hope this guide will be useful to you. If you need further assistance please let us know.